1. Due to constant fluctuations in the Gold market - contact me for a quote.
2. Creations will be delayed from 5/15 - 6/20 while my jeweler is on vacation.
jewelrycare
Your Coffin Gems design is fine jewelry, designed to give you a lifetime of beautiful wear. Delicate use and care is needed to keep your design looking the way it did when it was new. I include one of my Jewelry Polishing Cloths with your order.
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To keep your jewelry debris-free and as sparkling as possible, the following method works well by professional jewelers:
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Put a few drops of liquid dish soap in a bowl of lukewarm water. Mix gently.
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Soak the jewelry in the solution for 5-10 minutes.
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Gently scrub all over with a soft-bristle toothbrush. Be careful not to scrub the gemstone face as it can scratch.
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Rinse in warm running water, then pat dry with a soft cloth.
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As with all fine jewelry, every year or so it should be inspected for weak areas or prongs that have loosened/worn over time. For this reason, I am happy to offer my Resurrection service! ​
warranty
Q: What is the warranty period on your jewelry?
A: My warranty period is (30) days from date of receipt (delivery date as stated by the shipper). This gives you time to inspect, wear and enjoy the design you purchased. If you find a problem, I will be happy to repair or replace the item (with the same item) at no cost to you. Sorry, the warranty does not cover sizing, color variances, bent settings, stone chips/cracks or pulled prongs.
Q: My jewelry is out of warranty. Am I out of luck?
A: No, of course not! I will assess what happened and advise you on the best way to fix the problem. It may be repair or replacement of your purchase, dependent upon what happened.
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Q: What services do you offer after the sale?
A: I have various levels of service after the sale. Please see my Services page. I am always here for you and your purchase!
refunds
Coffin Gems® is a hand-crafted business that creates your order, to your specifications, when you order it. Therefore, refunds cannot be honored. Please be absolutely SURE of your order before you purchase it.