We create your designs when you order them. It takes up to 2 weeks for designs in silver and up to 3 weeks for designs in gold.
If you need your design created faster than the normal time frames listed here, please choose to purchase our Rush Service. This allows us to interrupt the designer’s queue of orders and places your order next in line.
We ship all of our designs in a black gift box with a silver bow and our emblem. It is ready for gift-giving, but if you would like to make a bigger presentation, add one of our coffin gift boxes!
Our standard shipping method for silver orders is USPS First Class (3-5 days) with tracking and insurance. Our standard shipping method for gold orders is USPS Priority (2-3 days) with tracking and insurance. All orders are shipped from Houston, TX USA. We are not financially responisble for misdirected, incomplete addresses, or returned packages.
We use USPS Simple Export Rate service (2-3 weeks). We are not financially responsible for loss, damage or VAT charges.