What is this service? big box stores call this a "warranty service" and at a price (charged yearly, or a higher price for "lifetime" service). We don't do that. We let you purchase this service as you need it as one service/one time.
What do we do? loose stone(s) will be tightened. Light scratches in the metal will be buffed out and the ring shank re-rounded (if needed). We inspect the piece for bent or broken prongs and will advise you if we find something that needs a full repair done. The piece is steam cleaned and then packed and shipped back to you.
and...unlike other jewelry stores (who charge extra for these services) - we include replacing missing accent stones and buff out light scratches from the coffin gem (if needed).
How does this work?
Purchase this listing. We will send you the address to ship your item to us. Please include the order number that shows your identifying details. Also list the particular items you want us to check/repair.